RETURNS & EXCHANGES

All instrument orders are eligible for a 48 hour approval period. Should a buyer wish to return or exchange an order, Morgan Music must be notified within the 48 hour approval period by calling (800) 869-5559 to initiate the return or exchange process.  

• Items must be returned in the condition they were received, including all accessories, documentation, and packaging materials
  
  
• Items must be return shipped in the original box. 
  
  
• Items must be shipped using a shipping method with tracking, such as UPS ground or FedEx.
  
  
• All returns are subject to a 10% restocking fee and condition evaluation.
  
  
• Shipping, handling, and insurance fees are nonrefundable.
  
  
• Once we've received your return and performed a condition evaluation, it can take 2-3 business days for the credit card issuer to post the credit.
  
  
• Please send returns to:

  Morgan Music Service

689 North Washington Ave.

Lebanon, MO 65536

If you have any additional questions regarding returns and exchanges, please give us a call at (800) 869-5559 during business hours (Mon-Fri 9am-6pm, Sat 9am-4pm, CST).